Effective Date: 28 Oct 2024
At Gamifytech Solutions Private Limited (“Company”, “we”, “our”, “us”), we strive to provide the highest quality services and products. However, we understand that there may be instances where you may require a refund or need to cancel a service. This Refunds and Cancellations Policy outlines the terms and conditions under which refunds and cancellations will be processed.
1. General Refund Policy
Refunds may be requested for specific services or products offered on www.gamifytechsolutions.com, subject to the terms outlined below. Refunds are only applicable to certain services/products based on the nature of the service, as detailed in the sections below.
Eligibility for Refunds:
- Digital Products or Services: Refunds for digital services, subscriptions, or downloadable products may be requested within 7 days of purchase. Requests made after 7 days will not be eligible for a refund.
- Custom Services: Custom services, including any AI-powered solutions or consulting services, are non-refundable once the service has commenced.
Refunds will not be granted in the following circumstances:
- Any product or service that has been used or partially used.
- Services already rendered or where the project has reached an irreversible stage.
- Requests made after the specified refund window has closed.
How to Request a Refund:
To request a refund, please contact our support team at contact@gamifytechsolutions.com with the following information:
- Your full name
- Order number
- Reason for the refund request
Refunds will be processed within 7-10 business days once approved, and the funds will be credited back to the original payment method.
2. Cancellation Policy
Service Cancellations:
You may cancel a service subscription or order through our website at any time. Please note the following conditions for cancellations:
- Subscription Services: You may cancel a subscription service at any time. The cancellation will take effect at the end of the current billing cycle. No refunds will be issued for partial use of the subscription.
- Custom Services: Custom services that have already commenced may not be canceled once work has begun.
How to Cancel a Service:
To cancel a service or subscription, log into your account on www.gamifytechsolutions.com, navigate to the “My Account” section, and follow the cancellation instructions. If you encounter any issues, you may also contact us at contact@gamifytechsolutions.com for assistance.
3. Exceptions
We may, at our sole discretion, make exceptions to this policy under specific circumstances, such as technical issues or billing errors. Any such exceptions will be reviewed on a case-by-case basis.
4. Changes to this Policy
We reserve the right to update or modify this Refunds and Cancellations Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to ensure you understand the terms that apply to you.
5. Contact Us
If you have any questions or need further clarification on this Refunds and Cancellations Policy, please contact us:
Gamifytech Solutions Private Limited
Email: contact@gamifytechsolutions.com
Address: HD-358, DLF Wework Forum, Cybercity, Phase 3, Sector 24, Gurugram (Pincode: 122002), India
